SPECIAL ASSISTANCE

A.MEDICAL CLEARANCE:

The Medical Clearance will be required for passengers:

  1. i.Who suffers from any disease, which is believed to be actively contagious and communicable.
  2. Who, because of certain disease, or incapacitation may have or develop an adverse physical condition which could have an adverse effect during flight and on safety and emergency evacuation procedures.
  3. Would require medical attention and / or special equipment to maintain their health during the flight.
  4. There exists a possibility of medical condition aggravated during or because of the flight.
  5. NOTE: All MEDA case pax shall be accepted onboard BE 1900 D after confirmation of acceptance from Company Doctor. Non ambulatory or highly immobile passengers shall not be carried onboard due to aircraft carriage constraint.

 

B.VISUALLY IMPAIRED PASSENGERS:

Blind passenger comes under category of NON AMBULATORY passengers. Air Deccan shall accept only Ambulatory passengers onboard it’s BE 1900 D aircraft. Carriage of Non-ambulatory passenger is restricted due to evacuation constraints on this aircraft.

 

C.EXPECTANT MOTHERS:

Expectant mothers may travel up to and including the 27 weeks of their pregnancy provided filling indemnity form at the Airport, and will be accepted between the 28 to 32 weeks only if they are in possession of a doctor's certificate confirming the stage of their pregnancy and stating that they are fit to fly and filling indemnity form at the Airport. The certificate should be issued at least within24 hours prior to advised time of travel. This certificate will have to be presented at check-in when requested. Expectant mothers 32 weeks and above are not allowed to fly on Air Deccan flights.Air Deccan reserves the right to deny boarding to Customers who it considers to be medically unfit to travel and who do not have appropriate medical certification.

 

D.TRAVELLING WITH AN INFANT:

Passengers travelling with an infant need to indicate to our Reservation staff and also indicate it if purchasing the ticket on the internet by selecting the option during the booking on the website. If you have forgotten to let us know, quoting your booking number and inform our airport staff that you are flying with an infant. Please note our aircraft do not have provisions for bassinet and carry cots.Air Deccan allows only 2 Infants (one per adult) between 14 days and 2 years of age per flight in view of safety considerations and it is advisable to select the options at the time of the booking to ensure the information is registered in advance as these bookings will be on first come first serve basis.

 

Note:-The number of infants carried on board Air Deccan aircraft is 02 and seat allocation would be Last row (10th Row A and  F) in the cabin.

 

In case you are unable to book in view of the maximum number of Infants already booked on the specific flight, we recommend selecting an alternate flight. You may visit our website to know more about our flight schedule and other available flights.

 

E.WHEELCHAIR ASSISTANCE:

Wheelchairs are available at some Air Deccan Airports. However, wheelchairs are not allowed on board Air Deccan flights. It can be taken up to the aircraft Main door only (AIRSTAIR). Please note passenger should be able to board/de-board the flight himself/herself. If you need wheelchair assistance at the airport, please request us at time of booking or at least 48 hours in advance. Please contact our airport staff for assistance. We cannot guarantee the availability of the same in case the information is not shared at the time of reservation/booking. Air Deccan reserves the right to deny boarding to Customers who it considers to be medically unfit to travel and who do not have appropriate medical certification.

  • Customers who are unwell or pregnant will require a medical certificate from a licensed medical practitioner certifying they are fit for air travel on that day. Air Deccan reserves the right to deny boarding to Customers who it considers to be medically unfit to travel and who do not have appropriate medical certification.
  • Children under the age of 12 must be accompanied by an adult companion at all times and shall carry proof of age.
  • Air Deccan does not permit the carriage of pets or animals, incubators, guide dogs on its aircraft.
  • We always try to accommodate and assist all our customers with additional needs. Safety regulations stipulate that passengers with physical and mental facilities limitations/additional needs may not be seated at emergency exit rows.